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Orders, returns, cancellations, and refunds

Order Status & Modifying Orders

Before you place your order, you can view the contents and the total amount in your shopping cart. Once your order is placed, it cannot be modified. To cancel, contact Customer Service.

Returns Policy

BLACK LABEL does not allow returns for any of its cosmetic or personal care products. All other products may be returned within 30 days of purchase, provided they remain in new or gently used condition.